Effective Date: January 5, 2025
1. Introduction
The Signature Clinic at Horseshoe Bay (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://signatureclinicgroup.com/ and utilize our services.
2. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Health Information: Medical history, treatment information, and other health-related details necessary for providing our services.
- Payment Information: Credit card numbers, billing addresses, and other financial data required to process payments.
Additionally, we may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior.
3. Use of Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process your transactions and manage your appointments.
- Communicate with you, including responding to inquiries and sending administrative information.
- Personalize your experience and improve our website and services.
- Comply with legal and regulatory requirements.
- Marketing Communications: By signing up for our services, you consent to receive marketing communications from The Signature Clinic and our affiliates or partner companies. You may opt out of these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
4. Telehealth Services
We offer telehealth services to patients across all 50 states, utilizing the platform provided by DrTelx (https://drtelx.com). When you engage in telehealth consultations, please be aware of the following:
- Data Collection: During telehealth sessions, we collect health information pertinent to your consultation, including medical history, symptoms, and any other information you provide.
- Data Use: This information is used to deliver healthcare services, facilitate diagnosis and treatment, and for administrative purposes such as appointment scheduling and billing.
- Data Sharing: Your health information may be shared with healthcare providers involved in your care and with DrTelx to facilitate the telehealth services. All parties are obligated to protect your information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
- Data Security: We implement appropriate technical and organizational measures to protect your personal information during telehealth sessions. However, please ensure that you participate in telehealth consultations from a private location to maintain confidentiality.
For more detailed information on how your health information is protected during telehealth services, please refer to DrTelx’s privacy policy at https://drtelx.com.
5. Disclosure of Your Information
We may disclose your information in the following circumstances:
- To Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and appointment scheduling.
- For Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal information.
- Correction: The right to request correction of any inaccuracies in your personal information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Objection: The right to object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at support@signatureclinicgroup.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
The Signature Clinic at Horseshoe Bay
4819 Ranch to Market Rd 2147
Horseshoe Bay, TX 78657
Email: support@signatureclinicgroup.com
